Dallas Police Units Taking 2 Hours to Show Up to a Shooting or a Robbery.

I thought you were safer to not call the police in the first place?
 
About 10 years ago when we lived in the Charlotte University area, we had a break-in while my wife was out running errands. Upon returning home, she entered our house (with our toddler son) and noticed that the house had been rifled through and could hear the bad guys upstairs. She immediately exfil'd the house and called 911. 42 minutes later CMPD showed up. Bad guys had long since left the house out the back.
 
"Over investigating" has the ability to delay response to the next call to almost any extent. Dispatch will not call an officer off a burglary and send him to an armed person call, not going to happen. The longer they can stretch this BS call the longer before they have to respond to the next call..... Remember "blue flu"?? It's the same but on the clock.....
 
Several years ago I came home to find that the back door had been pried open. I started to go on in but I decided to call 911 instead.

911: What's the emergency?
Me: I came home and found my house has been broken into. I'm not sure if anyone is still inside or not.
911: Where are you now?
Me: Outside hoping some SOB will come out the door.
911: Sir, are you armed?
Me: Yes
911: Sir, you need to put the weapon down now.
Me: I will just as soon as an officer arrives.

In about 2 minutes 3 cars came flying in from different directions. I put the gun away and let them clear the house.
 
Several years ago I came home to find that the back door had been pried open. I started to go on in but I decided to call 911 instead.

911: What's the emergency?
Me: I came home and found my house has been broken into. I'm not sure if anyone is still inside or not.
911: Where are you now?
Me: Outside hoping some SOB will come out the door.
911: Sir, are you armed?
Me: Yes
911: Sir, you need to put the weapon down now.
Me: I will just as soon as an officer arrives.

In about 2 minutes 3 cars came flying in from different directions. I put the gun away and let them clear the house.



This always works tell them someone is about to die and it ain’t going to be me.
 
Several years ago I came home to find that the back door had been pried open. I started to go on in but I decided to call 911 instead.

911: What's the emergency?
Me: I came home and found my house has been broken into. I'm not sure if anyone is still inside or not.
911: Where are you now?
Me: Outside hoping some SOB will come out the door.
911: Sir, are you armed?
Me: Yes
911: Sir, you need to put the weapon down now.
Me: I will just as soon as an officer arrives.

In about 2 minutes 3 cars came flying in from different directions. I put the gun away and let them clear the house.
I don’t think I’ll ever understand how they can tell someone to make themselves defenseless when there is risk of harm/death. I wouldn’t hesitate to tell them to go F themselves, easy to say that from the other side of the phone, their life isn’t in danger.
 
I'm willing to bet it doesn't take 2 hours to show up if one of their friends or families puts in the call; funny how that works, but I'm probably anti-LEO for thinking that.

Most telecommunicators don't know the guys on the other end; they get the calls, they give them out. Now what the responders do is on them. But I know if I am the TC and I get a call at an address I know, yeah, I would likely give it out at 10-18 traffic (10-18 = "urgent/emergency").

Saying someone is in the house, your life is in danger, you are prepared to sweep the house while armed, these are triggers that would elicit a fast response.
 
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Most telecommunicators don't know the guys on the other end; they get the calls, they give them out. Now what the responders do is on them. But I know if I am the TC and I get a call at an address I know, yeah, I would likely give it out at 10-18 traffic (10-18 = "urgent/emergency").

Saying someone is in the house, your life is in danger, you are prepared to sweep the house while armed, these are triggers that would elicit a fast response.

In a large city, maybe, but in a small town or locality, if someone name drops there’s a good chance it’ll get recognized if it’s someone who’s somebody
 
In a large city, maybe, but in a small town or locality, if someone name drops there’s a good chance it’ll get recognized if it’s someone who’s somebody

I will admit my info is dated; I have been away from the field for a while. Also, my 911 info comes from training TCs in EMD and having to do observation with fire and LE, but again, it's been a while. Typically the TC has to ask for a name, but it's not a mandatory part of the call. The minimum is an address and phone number. Any shenanigans occur once the call goes out, the TC cannot deviate from protocol or algorithm. So once the call goes out if a supe recognizes the address, sure, they can change the response or triage the response differently. As a medic I was occasionally recipient of triaged response because my director or supervisor knew the address or person on the other end of the call.

Edited to add: I have had to call the sheriff's department a couple times over the years; one deputy that responded was a friend of mine. He gave me a card with the supe's #, told me if I needed to call again, once I hung up with 911 to call the supe, and they would "bump the response." I never used that card, though.
 
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Before we were married, my (now) wife was at home with a broken leg. A couple of big guys pounded on the front door. Thinking our friend, who lived down stairs had locked himself out, she hobbled down there and looked out the window. They saw her and started trying to kick the door in. Thankfully, it was a solid 100 year old door like they don't make anymore and it held. They went around the back of the house and tried kicking in that door. It cracked the frame but it held.

For whatever reason, when I went to class that evening, I set the alarm system we had in the house to bypass the upstairs but keep the downstairs fully active. They pushed in a window AC unit the and came in the bedroom window. She got herself locked in an upstairs bedroom with a knife just as the alarm system went off indicating they were in the house. Thankfully they got scared off by this and went right back out the window.

Police response to the active home invasion? 45 minutes.

A couple of weeks prior, the alarm tripped while we were gone. A screen was removed from a downstairs window and there were foot prints in front of it. We called and tried to file a police report, but after the responding couple sat in the driveway for 10 minutes having what looked like an argument, they blew us off and said we we full of it.
 
5 minutes or 5 hours, it's the same isn't it? Citizen is on his/her own when facing a criminal. The Police function is clean up and investigation after the fact in either case. Anyone who lives their life thinking the police are there to keep them safe has always been living a fantasy.
 
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"Over investigating" has the ability to delay response to the next call to almost any extent. Dispatch will not call an officer off a burglary and send him to an armed person call, not going to happen. The longer they can stretch this BS call the longer before they have to respond to the next call..... Remember "blue flu"?? It's the same but on the clock.....
Good point. Sounds like a good way of saying 'we're understaffed, need to hire more cops'.
 
Before we were married, my (now) wife was at home with a broken leg. A couple of big guys pounded on the front door. Thinking our friend, who lived down stairs had locked himself out, she hobbled down there and looked out the window. They saw her and started trying to kick the door in. Thankfully, it was a solid 100 year old door like they don't make anymore and it held. They went around the back of the house and tried kicking in that door. It cracked the frame but it held.

For whatever reason, when I went to class that evening, I set the alarm system we had in the house to bypass the upstairs but keep the downstairs fully active. They pushed in a window AC unit the and came in the bedroom window. She got herself locked in an upstairs bedroom with a knife just as the alarm system went off indicating they were in the house. Thankfully they got scared off by this and went right back out the window.

Police response to the active home invasion? 45 minutes.

A couple of weeks prior, the alarm tripped while we were gone. A screen was removed from a downstairs window and there were foot prints in front of it. We called and tried to file a police report, but after the responding couple sat in the driveway for 10 minutes having what looked like an argument, they blew us off and said we we full of it.
About 10 or so years ago, my wife woke me up. 'I hear voices by the back window'. I got out of bed, and sure enough there's two guys trying to jimmy the window open. They had taken the screen off and were trying to get the window open when they saw me and ran off. My neighbor is a city cop, so I told her about it. 'Call the non emergency number. An officer will come out and take a report'. I called, couple hours later cop shows up, I show him the window and screen. 'What can you do' I asked. He says 'nothing'. 'Can you get fingerprints?'. Nope.
Then why the f did I bother calling you guys.
 
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Was that when you went on your first gun shopping trip?
She certainly wanted one. Back in those days, I'm not sure what the process would have been or if I even thought people could buy them. After she was followed home one night, her grandfather offered to buy her a pistol to carry. This would have certainly been in the days before concealed carry permits. It would have probably been illegal to carry it, but that's what people did back then.
 
'What can you do' I asked. He says 'nothig'. 'Can you get fingerprints?'. Nope.
Then why the f did I bother calling you guys.

True, and something most people don't think about. As I think about it now, I have to wonder what we expected when we called back then. I guess we naively believed they would investigate and magically catch whoever was responsible? When it comes down to it, the function of police is to keep order of the public at large and as a whole, not to any individual. The benefit to the individual is only a side effect.
 
So, I sat and listened to the whole video. Did I miss something or was there a "this is how it gets fixed" idea?

If you don't propose how to fix it you're not alleviating the problem.
 
So, I sat and listened to the whole video. Did I miss something or was there a "this is how it gets fixed" idea?
If you don't propose how to fix it you're not alleviating the problem.
There's another vid in the news link that's above the YT vid. My ADD won't let me listen to the Nuw Yoika akcent dat wong.
 
Most telecommunicators don't know the guys on the other end; they get the calls, they give them out. Now what the responders do is on them. But I know if I am the TC and I get a call at an address I know, yeah, I would likely give it out at 10-18 traffic (10-18 = "urgent/emergency").

Saying someone is in the house, your life is in danger, you are prepared to sweep the house while armed, these are triggers that would elicit a fast response.

Not to pile on after @11B CIB but my friends in CMPD, in 3 different areas know their dispatchers rather well. I can’t say this is the norm or not, just sharing what I know. Had I not known this, I would surely assume you were correct.
 
Want the cops to show up fast in Raleigh? Say you're pretty sure you heard a gunshot... Or so I've been told...
 
In the 90s I worked a lot with the State Highway Patrol. There were Many nights there were 2 units to patrol the whole county. Our county is larger than the state of RI. L O N G response times.
 
"Over investigating" has the ability to delay response to the next call to almost any extent. Dispatch will not call an officer off a burglary and send him to an armed person call, not going to happen. The longer they can stretch this BS call the longer before they have to respond to the next call..... Remember "blue flu"?? It's the same but on the clock.....
I can't speak to any other area but ours. LEs here are inherently lazy. Lazy by nature. 2nd and 3rd generation on the Government tit. Sheriff's department serves papers and oversees the jail and courthouse. That department is made up of LE retirees from the County PD and State HP and retired Yankee LEs. All hanging around the court house and airport. The County PD [only one in our state] is set up to be the enforcers for the County Council. A hired Yankee Chief and made up mostly by folks he gets hired and the nepoetists of the old regime. The last time a called them for a trespasser the Officer arriver 45 minutes later. I can't tell you how inept they are BUT I can't imagine how bold the thieves would be without their presence.
I always tell the ones who show up here to shoot [around qualifying time], how pitiful they are. Yep, right to their teeth. That's the only way I operate.
 
True, and something most people don't think about. As I think about it now, I have to wonder what we expected when we called back then. I guess we naively believed they would investigate and magically catch whoever was responsible? When it comes down to it, the function of police is to keep order of the public at large and as a whole, not to any individual. The benefit to the individual is only a side effect.

I blame all the cop shows on TV. Everything is analyzed down to carpet fibers and what not for every crime ever. There's super teams of investigators with a quirky forensics examiners or tech nerd ready to handle every crime ever. Then they kick in some doors have a few whitty remarks and your good to go.
 
Generally, I am pretty pleased with response of DPD and DCSD. The one time I called in the wee hours when someone was breaking in I had a deputy there inside minutes; another on his heels. Non-urgent calls took some time, but they were not urgent. Another local jurisdiction, the PD was like Forrest Gump's box of chocolates: "you never knew what you was gonna get."
 
Good point. Sounds like a good way of saying 'we're understaffed, need to hire more cops'.

Right..."We're understaffed"..... ever pay attention to the news and see all the cops/firefighters doing nothing but standing around and talking to each other at the scene of a "crime"???? Just like a chase, they'll come from the other side of the county to get in on a chase going AWAY from them and there' no chance in hell they can ever catch up and participate.
I've experienced this when I was with GSP. By protocol we had to take radio traffic to channel 3 (universal channel in most ALL patrol vehicles) when engaged in an active pursuit. Once we did that it alerted every swinging dick in the state that we were in pursuit and it rapidly became a free for all cluster f**k. Personnel shortage my butt...
 
currently our town of approximately 3000 has 15-20 full time and part time officers. There's at least 10 vehicles outside of the PD in the center of town. Our response times are measured in seconds to almost all parts of town.

Still, the chief of police wants nearly everyone to be armed. That's what is up right there. He told me he'd rather respond happily to a home invasion where the perp was shot dead than one where the homeowner is unarmed and dies.
 
Had a situation last year that I called 911. Told the dispatcher the non-victim threatened one of my employees and I stepped in to stop the violence before it started. The non-victim left the scene and informed me he was going to get his gun and come back to straighten me out. I gave a complete description of the non-victim down to the tag number of his vehicle. Let the dispatcher know I was armed and had on a blaze orange shirt. 2 cars show up while I'm on the phone with dispatch. Talk about fast response.
 
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