We purchased a Ruger SR22 for my wife as a fun plinker and to ready her for her SC cwp at the Greenville gun show last month. I was really impressed by the immediate grab me shoot me feel of the gun that I bought one for my self a few days later.
Long story short - her’s performed absolutely perfect the first 200 rounds, and mine failed to fire in the second round....
We had planned to systematically test various manufacturers and hers ate everything we fed it. Mined failed to fire at least 1/5.
Back to Ruger.
As disappointed as I was with the out of the box performance- I was very satisfied with the customer service. They paid for shipping both ways and replaced everything except the trigger and the serial number...in less than 1 week.
I work for a major manufacturer who’s entire reputation is based on Quality- but hey, even we had 1 return for 8 million products ...
range time will tell the true tell
Long story short - her’s performed absolutely perfect the first 200 rounds, and mine failed to fire in the second round....
We had planned to systematically test various manufacturers and hers ate everything we fed it. Mined failed to fire at least 1/5.
Back to Ruger.
As disappointed as I was with the out of the box performance- I was very satisfied with the customer service. They paid for shipping both ways and replaced everything except the trigger and the serial number...in less than 1 week.
I work for a major manufacturer who’s entire reputation is based on Quality- but hey, even we had 1 return for 8 million products ...
range time will tell the true tell
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