nooneimportant
Happy to be here
Is True.
The best customer service in the game.
In 1994 or 95 I spent more hard earned money than I could really afford and jumped in on the XL650.
It was in .45 auto, the primary round I shot at the time. it was about a year later before I could afford a 9mm conversion. I was spending all my fun money on powder and primers.
Here we are 25 years and a lot of rounds later. I wont say a million, but hundreds and hundreds of thousands of rounds later ( I used to shoot a lot) I contacted Dillon about their rebuild service. I was told to shipt it in and the cost would be about $90. Turn around time was to be three weeks.
I sent it out July 2nd. It was delivered back to me today July 13.
I received a new press, new primer feed system and all. They probably put what I sent in in the museum.
and, there was no charge other than my cost to ship the old one off.
I have been in the reloading game since a lee hand loader and hammer in the late 1970's I have had good customer service experiences (RCBS) and not so good (Lyman,) but no one touches Dillon. 25 years of wear and tear replaced at no cost.
Maybe I need to spend more than I can afford and get that 1050. that should not need repair till I am in my 80's
The best customer service in the game.
In 1994 or 95 I spent more hard earned money than I could really afford and jumped in on the XL650.
It was in .45 auto, the primary round I shot at the time. it was about a year later before I could afford a 9mm conversion. I was spending all my fun money on powder and primers.
Here we are 25 years and a lot of rounds later. I wont say a million, but hundreds and hundreds of thousands of rounds later ( I used to shoot a lot) I contacted Dillon about their rebuild service. I was told to shipt it in and the cost would be about $90. Turn around time was to be three weeks.
I sent it out July 2nd. It was delivered back to me today July 13.
I received a new press, new primer feed system and all. They probably put what I sent in in the museum.
and, there was no charge other than my cost to ship the old one off.
I have been in the reloading game since a lee hand loader and hammer in the late 1970's I have had good customer service experiences (RCBS) and not so good (Lyman,) but no one touches Dillon. 25 years of wear and tear replaced at no cost.
Maybe I need to spend more than I can afford and get that 1050. that should not need repair till I am in my 80's
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