I call total bullshite on these fast food places just as profitable doing drive thru. With almost every restaurant closed they are wrapping people around the building at fast food places. When inside dining goes full swing I want them to make that statement. Oh, and I bet they are having record drive thru sales too. Duh.
I work for a fast food restaurant. I'm in management. I've been in the business for 41 years. I understand and can read a P&L.
During The first week of May we averaged almost 6k in each day for those days. I have been at this location since August of last year. Thus was the biggest week since I have been here.
Drive thru line times are tracked by car. Targets are set. If you have a team that are focused and who can work off each other you can push cars through with no problem. At my location cars back up in the street waiting to get in line. Not because we are slow, but because the move through quickly. This morning we averaged 3minutes flat for a line time fior a Saturday breakfast. We only had one car that was over six minutes.
During this mess our dining room has been open. We also do Door Dash deliveries. It is easier to operate when you only have to focus on drive thru. You schedule less people because you don't have to clean up behind people who make messes in the dining room. You will have increased paper cost due to everything being carry out.
When dining rooms do open you will not like how things are. All orders will be bagged to go. You will have to eat out of the bag if you eat in. No serving trays. No beverage bar refills either. No condiments on a beverage bar so if you want salt, ketchup, ect you will have to wait while someone goes and gets it. If you get a refill you will get a fresh cup. When you get up the table will have to be cleaned before the next person sits down to eat. When all of this starts people working and supporting drive thru will be redeployed to dining room. This will make things harder.
The point of this is to reduce the amount of contact that the customer has with the food operation. Less contact, less exposure.
Only those people who can shift gears and think on their feet will be sucessful. I have seen Fatz and Dennys close locally. The local Mexican restaurants were doing take out. If you can't change you won't survive this. I don't expect some of these locations to reopen. Employees will be hard to find as they are now on the government hit.
But yes, they can be as profitable just running DTW only. Lastly, when given lemons some people make better lemonade than others.
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