Tim
Checked Out
Staff member
2A Bourbon Hound 2024
2A Bourbon Hound OG
Charter Life Member
Benefactor
Vendor
Multi-Factor Enabled
It's a beautiful Saturday and I'm stuck doing data imports for an unruly client. grrrrr.
After 5 months of prep time for a launch of a client's new inventory control system, I get this:
Me, last month: Here are the 5 templates you need to fill in so I can import your data over the launch weekend. Please ensure that each column/row is complete and return to me at end of day Friday 5/31 so we can get the project done for a Monday launch.
Client: OK, got it. No problem.
Me, earlier this week: For a smooth launch, it's important that we get the templates from you Friday at end of day for a Monday launch.
Client, yesterday: We're all set!
Client, 10am Saturday: Sorry these are late, here are 27 spreadsheets that don't even remotely relate to the templates you've provided and that we've discussed at least 10 times. Can we be up and running in the next 12 hours, I have staff waiting!
Me: #$#)$@#)!@!@)O$#)%#)@!!!!!!!!
Me: Can you resend in the format we agreed to?
Client: It's all there!!!! You just need to move it all around, right?!
Me: This data is not in the format we discussed, tested with, and agreed to. I can clean it up, but that is outside the contract terms and will cost you $X,xxx.00 with delivery sometime next week.
Client: #$)#R)$T@)@#@)!!!!!!!!! YOU SAID WE'D BE LAUNCHED OVER THE WEEKEND! I HAVE STAFF WAITING! WHAT TIME TODAY will you have this done!?!?!?!?!
After 5 months of prep time for a launch of a client's new inventory control system, I get this:
Me, last month: Here are the 5 templates you need to fill in so I can import your data over the launch weekend. Please ensure that each column/row is complete and return to me at end of day Friday 5/31 so we can get the project done for a Monday launch.
Client: OK, got it. No problem.
Me, earlier this week: For a smooth launch, it's important that we get the templates from you Friday at end of day for a Monday launch.
Client, yesterday: We're all set!
Client, 10am Saturday: Sorry these are late, here are 27 spreadsheets that don't even remotely relate to the templates you've provided and that we've discussed at least 10 times. Can we be up and running in the next 12 hours, I have staff waiting!
Me: #$#)$@#)!@!@)O$#)%#)@!!!!!!!!
Me: Can you resend in the format we agreed to?
Client: It's all there!!!! You just need to move it all around, right?!
Me: This data is not in the format we discussed, tested with, and agreed to. I can clean it up, but that is outside the contract terms and will cost you $X,xxx.00 with delivery sometime next week.
Client: #$)#R)$T@)@#@)!!!!!!!!! YOU SAID WE'D BE LAUNCHED OVER THE WEEKEND! I HAVE STAFF WAITING! WHAT TIME TODAY will you have this done!?!?!?!?!