I don't recall the name of it but it was on Main Street in Kannapolis across from the old Mid State Marine. It's now a vape shop...... Sad...... Numbers decreasing??
AgreedThe brick and mortars competitive advantage is customer service, those that lack it die
The brick and mortars competitive advantage is customer service, those that lack it die
Internet is slowly running our LGS’s out of business. I’m guilty of it too. Cheap parts/guns online can lure the best of us, and the gun shops just can’t compete.
I’ve bought a couple from Backwoods and I agree, they’re one of the only dealers I’ve ever dealt with that has great prices and knowledgeable employees. They aren’t local to me though, as I only see them at gun shows.I haven't found any online shops to be cheaper than our local Backwoods Bang Shop.
I’ve bought a couple from Backwoods and I agree, they’re one of the only dealers I’ve ever dealt with that has great prices and knowledgeable employees. They aren’t local to me though, as I only see them at gun shows.
The brick and mortars competitive advantage is customer service, those that lack it die
If anything is to blame in this case it's definitely customer service. I went in the shop maybe 3 times looking for different things and left empty handed. He always seemed too busy to even acknowledge my presence or offer assistance. If he was on the phone he just looked the other way and kept talking. I saw him at RCWA a couple of times and tried making conversation but he always kept it short so maybe he wasn't the personality type to deal with the public.
^THIS !^ I've never been to the shop in question, but I am constantly amazed how many times I run into businesses with customer-facing people who simply are either not any good at dealing with the public, or absolutely DESPISE doing it and it shows. A business owner needs to have the common sense to realize that isnt one of their strengths and they need to hire good people to do what they themselves apparently cant do: be polite and handle customers one on one with a smile.
If you are dealing with a commodity item like 90+% of all firearms and accessories price is important, but people tend to want to do business with people they enjoy being around.
You might want to look at the type of customers local gun stores deal with.
I can tell you for a fact a margin of them are the type of people I would not want to be known for hanging with.
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I feel like thats what most carry... a shotgun or two, maybe 3-4 budget bolt guns, a few AR's.. from budget to stupid expensive and then GLOCKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSYep. It also seems to me that the good shops carry a good quantity of accessories which sell at higher margins, amd habe more than the eveyday $500 or so Glocks and M&P's. Nothing wrong with those guns, but that market is a race to the bottom. A good shop has to offer more.
Internet is slowly running our LGS’s out of business. I’m guilty of it too. Cheap parts/guns online can lure the best of us, and the gun shops just can’t compete.
Agreed however market trends show that CS is valued less and less, in favor of price and instant gratification. Case and point, Amazon dominates ecommerce and is beginning to blur the lines of ecommerce and retail. Retailers who have failed to adapt to the modern age are all failing (HH Gregg, Gander, Sears, JCP, radio shack, etc).The brick and mortars competitive advantage is customer service, those that lack it die
I haven't found any online shops to be cheaper than our local Backwoods Bang Shop.
This is true but he has no overhead like a brick and mortar store and is usually below MAP pricing because he does not mark or advertise anything, this alone gives a huge advantage over brick stores. Brick stores have to honor MAP pricing at least in there pricing you see on the counter.
Couple the fact that brick stores have to carry inventory, pay insurance, pay to keep the lights on and have a very small market, usually 100 mile radius if you are competitive and then compare to a Cheaper Than Dirt or Buds Gun Shop that has a 50 state market, can carry an inventory to reflect that and the small gun store is doomed. Just like the interstate highway system and Walmart killed small main street business.
Gun margins right now are horrible and everyone wants them for next nothing. That is why I am getting out of the guns show business. I make way more just doing my transfers.
lol, I have been in there! I stopped and checked it out while eating over at the Flip Side Cafe.So the Lone Coyote Gune Works in Fort Mill, SC Does mostly transfers and taxidermy and Honey. His transfers are wait for this....$10 TEN DOLLARS. You just can't beat that. He keeps just the corner of a shipping UPS type store.
https://www.google.com/maps/uv?hl=en&pb=!1s0x88569b1983c711ed:0x5bc80b83eb798679!2m22!2m2!1i80!2i80!3m1!2i20!16m16!1b1!2m2!1m1!1e1!2m2!1m1!1e3!2m2!1m1!1e5!2m2!1m1!1e4!2m2!1m1!1e6!3m1!7e115!4shttps://picasaweb.google.com/lh/sredir?uname=103605661508283154133&id=6378918956144497474&target=PHOTO!5slone+coyote+gun+works+-+Google+Search&imagekey=!1e3!2s-I3DeAsIH_fk/WIZ4_l__k0I/AAAAAAAAACE/bZQHK12dthUFILYCjnRMGxpdyeSYTdtOQCLIB&sa=X&ved=0ahUKEwixvJip8OjXAhWH5oMKHUoBBAcQoioIcTAK
This is true but he has no overhead like a brick and mortar store and is usually below MAP pricing because he does not mark or advertise anything, this alone gives a huge advantage over brick stores. Brick stores have to honor MAP pricing at least in there pricing you see on the counter.
Couple the fact that brick stores have to carry inventory, pay insurance, pay to keep the lights on and have a very small market, usually 100 mile radius if you are competitive and then compare to a Cheaper Than Dirt or Buds Gun Shop that has a 50 state market, can carry an inventory to reflect that and the small gun store is doomed. Just like the interstate highway system and Walmart killed small main street business.
Gun margins right now are horrible and everyone wants them for next nothing. That is why I am getting out of the guns show business. I make way more just doing my transfers.
Seems like Jerek is smart enough to use a successful business model?