73Chall
Happy to be here
Anyone have any firsthand experience seeking reimbursement from a battery maker for failure of the battery permanently destroying the optic said battery was in?
Background: left a Trijicon ranging reticle ACOG w Duracell AA in it for about a year, went to retrieve it and the battery had obviously leaked. Battery cap would NOT come off. Called Trijicon and they said, “Send it in, we’ll see what we can do, we’ve seen this before.”
Got a call from Trijicon yesterday saying their technicians assess - and are putting in writing - the Duracell battery essentially exploded and chemically “welded” the male-female threads together, destroying not only the male threads on the battery but, also the female threads to the battery compartment, which is integral (a part of) the scope itself.
The Trijicon rep said this is not the first time they’ve seen this and the typical next step is to contact the battery Mfr and make them aware of the situation and that sometimes the battery Mfr makes good on the customer’s product which their leaking battery destroyed …
Just curious is anyone else has gone this route and if so any steps you would do differently or not at all?
(One spice in my pie is that I am second owner of the scope; the bud who sold it to me is trying to find the original receipt / invoice as Trijicon said they’re gonna need that when Duracell contacts them (Trijicon) for confirmation as to scopes value, etc.)
Moral of the story: DO NOT simply leave batteries in your optics for extended periods of time … (one more example of why my headstone will have iron sights engraved on it, before crosshairs …! :-/
ETA: well, it’s been six months since o completed my end of the claims process but, just home from FL, going through the stack of mail and
Duracell mailed me a check!
Background: left a Trijicon ranging reticle ACOG w Duracell AA in it for about a year, went to retrieve it and the battery had obviously leaked. Battery cap would NOT come off. Called Trijicon and they said, “Send it in, we’ll see what we can do, we’ve seen this before.”
Got a call from Trijicon yesterday saying their technicians assess - and are putting in writing - the Duracell battery essentially exploded and chemically “welded” the male-female threads together, destroying not only the male threads on the battery but, also the female threads to the battery compartment, which is integral (a part of) the scope itself.
The Trijicon rep said this is not the first time they’ve seen this and the typical next step is to contact the battery Mfr and make them aware of the situation and that sometimes the battery Mfr makes good on the customer’s product which their leaking battery destroyed …
Just curious is anyone else has gone this route and if so any steps you would do differently or not at all?
(One spice in my pie is that I am second owner of the scope; the bud who sold it to me is trying to find the original receipt / invoice as Trijicon said they’re gonna need that when Duracell contacts them (Trijicon) for confirmation as to scopes value, etc.)
Moral of the story: DO NOT simply leave batteries in your optics for extended periods of time … (one more example of why my headstone will have iron sights engraved on it, before crosshairs …! :-/
ETA: well, it’s been six months since o completed my end of the claims process but, just home from FL, going through the stack of mail and
Duracell mailed me a check!
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