Not exactly a DIY,
But I figured it’s enough of a PSA that the forum should know.
In December I paid off my Apple Watch at AT&T in the store. I told them to cancel the account. I then traded in that Apple Watch for a new Apple Watch Ultra from Verizon.
Cut to today, nearly 6 months later.
I received a bill from AT&T.
It’s only $61, and they kept the line on my Apple Watch open. Ooops. Sorry, we see that you switched to Verizon at that time but we kept it open for you.
I had explicitly asked the customer rep in store to make sure I owed nothing and the account was closed. He lied or was incompetent or both.
Be careful when dealing with this company as they are liars and thieves, and functionally retarded.
But I figured it’s enough of a PSA that the forum should know.
In December I paid off my Apple Watch at AT&T in the store. I told them to cancel the account. I then traded in that Apple Watch for a new Apple Watch Ultra from Verizon.
Cut to today, nearly 6 months later.
I received a bill from AT&T.
It’s only $61, and they kept the line on my Apple Watch open. Ooops. Sorry, we see that you switched to Verizon at that time but we kept it open for you.
I had explicitly asked the customer rep in store to make sure I owed nothing and the account was closed. He lied or was incompetent or both.
Be careful when dealing with this company as they are liars and thieves, and functionally retarded.