Link here: http://www.msn.com/en-us/travel/new...put-bag-in-carry-on-bin/ar-AAopp8Q?li=BBnbfcL
Let's see, what are all the fail points:
1) We have an entire industry that degrades and dehumanizes their customers. No wonder people act out
2) The issue resulted or at least was escalated over a language barrier.
3) The use of police violence is the answer to the airline's woes, once again.
Obviously having a bag spill out into the row is a safety issue. The fact that the article says "language barrier" suggests that the passengers didn't understand this. Couple that with the humiliating, degrading, uncomfortable experience flying has become and it's no wonder they lashed out.
A woman was arrested at Seattle-Tacoma International Airport after she refused to move luggage up to bins on a United Airlines flight Tuesday, reported Brian Michael of ABC-affiliate KOMO TV Tuesday. The fight resulted in police escorting of all passengers off the plane for safety reasons.
The woman and her mother, in her 80s, had a bag under the seat in front of them that also spread onto the row. The flight crew wanted them to move it to the overhead bin, but the passengers did not want to, said Sea-Tac spokesperson Brian Deroy. Police cleared the plane after an argument resulting from a language barrier began between the two women and flight employees.
Let's see, what are all the fail points:
1) We have an entire industry that degrades and dehumanizes their customers. No wonder people act out
2) The issue resulted or at least was escalated over a language barrier.
3) The use of police violence is the answer to the airline's woes, once again.
Obviously having a bag spill out into the row is a safety issue. The fact that the article says "language barrier" suggests that the passengers didn't understand this. Couple that with the humiliating, degrading, uncomfortable experience flying has become and it's no wonder they lashed out.