My daughter's JGC wouldn't crank yesterday.
Her husband bought a new AGM main battery and a new auxiliary battery (I didn't know these even existed). I didn't ask him why he bought both instead of just the main battery.
I'm not clear on the sequence of events, but somewhere along the way, a tool touched a terminal on the OLD aux battery and the NEW main battery.
After installing both new batteries, he was getting an "auto start/stop" error. He also toggled through the display and saw that he was only getting about 10.7 votes with the vehicle running.
He thinks he damaged the main battery and will need a new one to get the vehicle running properly.
Can you damage an AGM battery like that, or is it most likely that the battery just needs to be charged, like maybe when he touched the two terminals it discharged the new battery?
He's at work this morning and I was going to take a look at it but I really don't want to start off with buying another new battery.
Any advice?
Her husband bought a new AGM main battery and a new auxiliary battery (I didn't know these even existed). I didn't ask him why he bought both instead of just the main battery.
I'm not clear on the sequence of events, but somewhere along the way, a tool touched a terminal on the OLD aux battery and the NEW main battery.
After installing both new batteries, he was getting an "auto start/stop" error. He also toggled through the display and saw that he was only getting about 10.7 votes with the vehicle running.
He thinks he damaged the main battery and will need a new one to get the vehicle running properly.
Can you damage an AGM battery like that, or is it most likely that the battery just needs to be charged, like maybe when he touched the two terminals it discharged the new battery?
He's at work this morning and I was going to take a look at it but I really don't want to start off with buying another new battery.
Any advice?