Gun store that wont sell gun

Bullseye Baldee said:
Found a gun store in Greenville SC that will not sell me a gun they have in stock. Willing to give them CC over the phone and pay shipping to my FFL. Will call management tomorrow! Palmetto Arms Greenville South Carolina.
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Some dealers don’t want to mess with shipping. Or, if it is a hard to get item, they may want to save it for someone local.
 
Honestly, when I post a gun here for sale, the ad clearly states, “I reserve the right to sell to whom I choose, and I’m always fair."
 
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Matt.Cross said:
When exactly did businesses lose the right to deny service at their discretion?

Seems like a great time to decide to never do business with them....guess they
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cubrock said:
What was the firearm?
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It was a 45 70. I just think the guy didn't want to do paper work because they were close to closing time. I have bought 100s of firearms online and over the phone. Never have had this happen. I will call the management tomorrow. Just a lazy sob wanting to get paid for a job, but not wanting to work.
 
Bullseye Baldee said:
It was a 45 70. I just think the guy didn't want to do paper work because they were close to closing time. I have bought 100s of firearms online and over the phone. Never have had this happen. I will call the management tomorrow. Just a lazy sob wanting to get paid for a job, but not wanting to work.
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Ever done business with this shop before?

And why, oh why, would you want to do that to someone right at closing time?

Makes me not want to ever sell to you if you lived next door, to be honest.
 
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fieldgrade said:
They’ll love you even more.
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Gotta admit it seems fair. Everyone is within their rights. If a shop is open until 5PM and a gun sells at 4:50, they should honor their operating hours. If they're hedging on that for the sake of laziness, it's fair to get a bad review.

Just my opinion, not worth any more than anyone has paid for it...
 
Matt.Cross said:
Gotta admit it seems fair. Everyone is within their rights. If a shop is open until 5PM and a gun sells at 4:50, they should honor their operating hours. If they're hedging on that for the sake of laziness, it's fair to get a bad review.

Just my opinion, not worth any more than anyone has paid for it...
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My son worked in the busiest gun shop in eastern NC through two years of the panic. It was chaos. He’d get to leave about one to two hours after close. Flat pay.

I worked in the car business for two years, twenty years ago, while waiting to open my business due to a non-compete contract.

Have you worked with the public lately?

And screw all this bad review sh!t. You read reviews these days? Half are all bad because of idiotic and unrealistic expectations.

You can’t even judge a good product anymore because of all the self entitled bad reviews.
 
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Bullseye Baldee said:
It was a 45 70. I just think the guy didn't want to do paper work because they were close to closing time. I have bought 100s of firearms online and over the phone. Never have had this happen. I will call the management tomorrow. Just a lazy sob wanting to get paid for a job, but not wanting to work.
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There is no easy-to-find .45-70 on the market right now, which I bet you know since you were trying to buy it over the phone. My guess is they wanted to save the deal for a local customer who is more likely to buy from them again. Or they simply do not want to ship. I guarantee you had you been in person you would have left with the gun, even at 10 minutes till closing.
 
fieldgrade said:
My son worked in the busiest gun shop in eastern NC through two years of the panic. It was chaos. He’d get to leave about one to two hours after close. Flat pay.

I worked in the car business for two years, twenty years ago, while waiting to open my business due to a non-compete contract.

Have you worked with the public lately?

And screw all this bad review sh!t. You read reviews these days? Half are all bad because of idiotic and unrealistic expectations.

You can’t even judge a good product anymore because of all the self entitled bad reviews.
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Fair enough. Don't have any argument to offer, and since it's Friday I'll leave the arguing to more qualified parties. I don't have any trouble sympathizing with anyone who wants to close at closing time rather than filling out paperwork. At the same time, I'm pretty confident that operating hours are the prerogative of the owners and operators, and I've got no issue with a shop stipulating no sales within a reasonable window of time until closing, so long as they communicate it properly. If they don't, it's reasonable to assume they'll do business with you right up to closing.

I'm in a position I have to work with the public every day. I'm a fairly easygoing and laid back individual. People may largely be idiots, but that doesn't come as a surprise anymore, and it wouldn't bode well for me to take exception to it, so I don't for the most part.

I agree that the internet has become the domain of entitled Karens and their male counterparts, but people were entitled morons before the internet too, they just have a bigger platform now...

Completely agree with your final statement.
 
fieldgrade said:
My son worked in the busiest gun shop in eastern NC through two years of the panic. It was chaos. He’d get to leave about one to two hours after close.

I worked in the car business for two years, twenty years ago, while waiting to open my business due to a non-compete contract.

Have you worked with the public lately? I suspect not.
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Everyday! Will stay open to make a sell. Old school! Not woke!
fieldgrade said:
Ever done business with this shop before?

And why, oh why, would you want to do that to someone right at closing time?

Makes me not want to ever sell to you if you lived next door, to be honest.
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It was 30 min before closing. Paperwork takes 10 min. Come on?????
 
fieldgrade said:
And screw all this bad review sh!t. You read reviews these days? Half are all bad because of idiotic and unrealistic expectations.

You can’t even judge a good product anymore because of all the self entitled bad reviews.
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Most people don't know how to post a good review in the first place, whether positive or negative.

I pretty much ignore all such posting and look for ones that are well written, if any.

Extreme negatives or positives require details on why. A review of a product should give functional and meaningful details.

If a product/service rates 5 stars and is "AWESOME!", then I expect a written justification with useful details.

Same for 1 star reviews and "sucks!".
 
I usually toss out the best and worst reviews anyway. Actually, I tend to search out the negative reviews. What didn't you like? Then I sort those base on validity. Was it a real problem with the product or was the shipping slow or you didn't like the packaging?
 
RetiredUSNChief said:
Most people don't know how to post a good review in the first place, whether positive or negative.

I pretty much ignore all such posting and look for ones that are well written, if any.

Extreme negatives or positives require details on why. A review of a product should give functional and meaningful details.

If a product/service rates 5 stars and is "AWESOME!", then I expect a written justification with useful details.

Same for 1 star reviews and "sucks!".
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Agreed.
***** It just arrived, I haven't taken it out of the box, but it looks great. But with confidence!
I wish I could leave comments on reviews.
 
Combat Diver said:
If PSA, then they don't ship. They'll have you go online and order from there I believe. Their policy as guns get shipped around less.

CD
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This.

You called a brick & mortar store and are upset that they won’t ship. Think about that for a minute…

While shipping is VERY common these days, not all places do it, gun industry included. PSA is interesting in that they are primarily an e-commerce company who also happens to have a growing brick and mortar presence. However, you have to understand that a brick and mortar location often operates differently and separately than the online arm of the business. The stores may not have the internal processes to ship guns, so while you’d like to fire the employee, he may get fired for going rogue and trying to make up a shipping process. Heck, the store may not even have a UPS account if they’re only receiving shipments from vendors and PSA’s distribution center.

Bottom line, you can be upset that you found the gun you want and are unable to buy it, but you should take a step back and look at both sides of the situation.
 
Combat Diver said:
If PSA, then they don't ship. They'll have you go online and order from there I believe. Their policy as guns get shipped around less.

CD
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I am going to call today and find out. I did go on line and it is not updated. There were 3 firearms that my friend saw there, none of which was on their web page. I do understand the employee problems of today's times. Will update!
 
Jerzsubbie said:
This.

You called a brick & mortar store and are upset that they won’t ship. Think about that for a minute…

While shipping is VERY common these days, not all places do it, gun industry included. PSA is interesting in that they are primarily an e-commerce company who also happens to have a growing brick and mortar presence. However, you have to understand that a brick and mortar location often operates differently and separately than the online arm of the business. The stores may not have the internal processes to ship guns, so while you’d like to fire the employee, he may get fired for going rogue and trying to make up a shipping process. Heck, the store may not even have a UPS account if they’re only receiving shipments from vendors and PSA’s distribution center.

Bottom line, you can be upset that you found the gun you want and are unable to buy it, but you should take a step back and look at both sides of the situation.
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Never have bought anything from this company. So I will step back and call this morning a speak with a manager. If this is their business model, then I will accept it. Just never ran into this before in the gun industry.
 
if your friend saw them, have him buy one for you as an early birthday present.
then later, for no apparent reason, give him a gift of cash or goods/services of an equivalent value to the cash you would give him
 
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Update
I was wrong to be upset at employee. There business model is unlike any other firearm dealer that I have heard of. Each store is set up with shipping capabilities. But will not sell a firearm in stock but not online and ship it. I do not see the benefit of this. I have friends in different states that are always going into gun stores looking for the things I like or want. Just as I do for my friends. Smaller guns stores can't afford websites and the cost of keeping them updated when you have only 1 or 2 people working the store.....mom and pop shops. This store has all the capabilities to sell, ship and transfer firearms but chooses not to. Very strange to me....and yes maybe they want to offer something to there walk in customer. But my friend did walk in, did find a firearm that I wanted, and store would have made a sale. If he would have bought it for himself, they would have packed it up and shipped to his FFL. So the only thing lacking was me not walking in their store.

But it is their store, their rules and I will play by their rules.

I will choose not visit their store when they open near me! I am also sure they will never miss me!
 
Bullseye Baldee said:
I am going to call today and find out. I did go on line and it is not updated. There were 3 firearms that my friend saw there, none of which was on their web page. I do understand the employee problems of today's times. Will update!
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My experience with PSA is their brick n mortar stores are entirely separate from their online store. No common inventory or coordination at all between the two separate and distinct entities.
 
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Bullseye Baldee said:
Update
I was wrong to be upset at employee. There business model is unlike any other firearm dealer that I have heard of. Each store is set up with shipping capabilities. But will not sell a firearm in stock but not online and ship it. I do not see the benefit of this. I have friends in different states that are always going into gun stores looking for the things I like or want. Just as I do for my friends. Smaller guns stores can't afford websites and the cost of keeping them updated when you have only 1 or 2 people working the store.....mom and pop shops. This store has all the capabilities to sell, ship and transfer firearms but chooses not to. Very strange to me....and yes maybe they want to offer something to there walk in customer. But my friend did walk in, did find a firearm that I wanted, and store would have made a sale. If he would have bought it for himself, they would have packed it up and shipped to his FFL. So the only thing lacking was me not walking in their store.

But it is their store, their rules and I will play by their rules.

I will choose not visit their store when they open near me! I am also sure they will never miss me!
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Any time you introduce “Hey, my friend is looking for one of these!”, there are stores that are afraid they are being set up for making a straw sale and they will clamp down. Whether what is being proposed is a straw purchase or not. Not saying that is what happened here, but it could be.
 
cubrock said:
Any time you introduce “Hey, my friend is looking for one of these!”, there are stores that are afraid they are being set up for making a straw sale and they will clamp down. Whether what is being proposed is a straw purchase or not. Not saying that is what happened here, but it could be.
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I understand but that wasn't the issue. Their business model is strange to me. I have bought guns from Florida to New Jersey and west to Texas and never ran into this. But it is their rodeo!
 
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